The Club Pilates understands that your privacy is important and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.theclubpilates.co.uk and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.
DEFINITIONS & INTERPRETATION
In this Policy, the following terms shall have the following meanings:
“Account” means an account required to access and/or use certain areas and features of Our Site; “Cookie” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site; “Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 [and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)]; “personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by [the Data Protection Act 1998] OR [EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)]; and“We/Us/Our”means The Club Pilates, whose registered address is 5 Cooper Croft, Hanslope, Milton Keynes, Bucks, MK19 7FG and whose main trading address is 5 Cooper Croft, Hanslope, Milton Keynes, Bucks, MK19 7FG.
INFORMATION ABOUT US
Our Site is [owned and] operated by The Club Pilates, whose registered address is 5 Cooper Croft, Hanslope, Milton Keynes, Bucks, MK19 7FG [Our VAT number is: Not Registered] [Our Data Protection Officer is Vanessa Leay, and can be contacted by email at firstname.lastname@example.org , by telephone on 07921 151 347, or by post at 5 Cooper Croft, Hanslope, Milton Keynes, Bucks, MK19 7FG [We are regulated by Trading Standards, and the ICO].
WHAT DOES THIS POLICY COVER?
YOUR RIGHTS AS A DATA SUBJECT
You have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:The right to be informed about Our collection and use of personal data; The right of access to the personal data We hold about you (see section 12); The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14); The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14); The right to restrict (i.e. prevent) the processing of your personal data; The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation); The right to object to Us using your personal data for particular purposes; and Rights with respect to automated decision making and profiling. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office. For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
WHAT DATA DO WE COLLECT
HOW DO WE USE YOUR DATA?
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the [Data Protection Act 1998] OR [GDPR] at all times. For more details on security see section 7, below. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:[Providing and managing your Account;][Providing and managing your access to Our Site;][Personalising and tailoring your experience on Our Site;][Supplying Our [products] AND/OR [services] to you (please note that We require your personal data in order to enter into a contract with you);][Personalising and tailoring Our [products] AND/OR [services] for you;][Replying to emails from you;][Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking on this link. [Market research;][Analysing your use of Our Site [and gathering feedback] to enable Us to continually improve Our Site and your user experience;]With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by [email] AND/OR [telephone] AND/OR [text message] AND/OR [post] with information, news and offers on Our [products] AND/OR [services]. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the [Data Protection Act 1998] OR [GDPR] and the Privacy and Electronic Communications (EC Directive) Regulations 2003.You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):Email addresses will be kept for 1 year, telephone numbers will be kept for 1 year, cookies will be kept for 180 days.
HOW AND WHERE DO WE STORE YOUR DATA?
We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it. [Your data will only be stored in the UK]
HOW DO WE SHARE YOUR DATA?
[Subject to section 8.2, We will not share any of your data with any third parties for any purposes. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.]
WHAT HAPPENS IF OUR BUSINESS CHANGES HANDS?
HOW CAN YOU CONTROL YOUR DATA?
In addition to your rights under the GDPR, set out in section 4, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details [and by managing your Account]). You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
YOUR RIGHT TO WITHHOLD INFORMATION
You may access [certain areas of] Our Site without providing any data at all. [However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.]
HOW CAN YOUR ACESS YOUR DATA?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). [Under the Data Protection Act 1998, We require the payment of a small fee which will not exceed £10 OR [Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge.] Please contact Us for more details at email@example.com or using the contact details below in section 14. [Alternatively, please refer to Our Data Protection Policy https://theclubpilates.co.uk/data-protection-policy/]
For questions or complaints about communications from Us (including, but not limited to marketing emails), please contact Us at firstname.lastname@example.org or via www.theclubpilates.co.uk. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).